MyFav Privacy Policy
Effective Date: 01 January 2026
Contact: admin@myfav.co.za
Website: https://www.myfav.co.za
MyFav respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This policy explains how we collect, use, store, and protect your data when you interact with our online store.
1. Who We Are
MyFav is an online retail store based in South Africa. Our website address is: https://www.myfav.co.za..
For any privacy-related queries, please contact us at admin@myfav.co.za.
2. Information We Collect
We collect personal information that you provide directly to us, as well as information automatically collected when you use our website.
- Comments: When visitors leave comments, we collect the data shown in the comments form, your IP address, and browser user agent string to help detect spam.
- Gravatar: An anonymized string (hash) from your email may be sent to the Gravatar service to check if you use it. See their privacy policy here: Gravatar Privacy Policy.
- Media: If you upload images, please avoid including location data (EXIF GPS). Visitors may download and extract location data from images.
- Cookies:
- If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.
- Login and display preference cookies are stored for limited periods (2 days to 1 year, depending on settings).
- Temporary cookies may be set to check if your browser accepts cookies.
3. Embedded Content
Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those sites directly. These third-party sites may collect data, use cookies, and track your interactions.
4. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services.
- To process orders and manage your account.
- To detect and prevent fraud or spam.
- To comply with legal obligations under South African law.
5. Sharing of Data
We do not sell or rent your personal information. We may share data only in the following cases:
- With service providers who assist us in operating the website (e.g., spam detection services).
- When required by law or to protect our legal rights.
- If you request a password reset, your IP address will be included in the reset email.
6. Data Retention
- Comments: Retained indefinitely to recognize and approve follow-up comments automatically.
- User Accounts: Personal information provided in user profiles is stored until you delete your account. Administrators can view and edit this information.
7. Your Rights Under POPIA
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, unless retention is required by law.
- Objection: Object to the processing of your personal information for direct marketing or other purposes.
To exercise these rights, contact us at admin@myfav.co.za.
8. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
9. International Transfers
Visitor comments may be checked through automated spam detection services, which may involve data transfers outside South Africa. We ensure such transfers comply with POPIA requirements.
10. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.